RESPONSIBLE GAMING
Your wellbeing is our priority. Learn about our commitment to safe, responsible gaming and access tools to maintain healthy gaming habits.
OUR COMMITMENT TO YOU
SpinXCeed is dedicated to providing a safe, enjoyable gaming environment. While our platform uses only virtual currency with no real money involved, we recognize that maintaining healthy gaming habits is essential for all players. We provide comprehensive tools, resources, and support to ensure gaming remains a positive form of entertainment in your life.
AGE RESTRICTION: 18+ ONLY
You must be at least 18 years old to use SpinXCeed. Gaming may be addictive. Play responsibly.
QUICK ACCESS TOOLS
SET LIMITSSELF-EXCLUDETAKE A BREAK
UNDERSTANDING RESPONSIBLE GAMING
Responsible gaming means staying in control of how much time and money you spend gaming. It means balancing gaming with other activities and responsibilities in your life. At SpinXCeed, even though we use only virtual currency, we believe in promoting healthy gaming habits.
According to the National Council on Problem Gambling (NCPG), responsible gaming involves making informed choices about your gaming activities and recognizing when gaming stops being fun.
HEALTHY GAMING
- • Gaming for entertainment only
- • Setting time and budget limits
- • Taking regular breaks
- • Maintaining life balance
- • Never chasing losses
WARNING SIGNS
- • Gaming longer than intended
- • Neglecting responsibilities
- • Gaming when stressed/upset
- • Lying about gaming time
- • Feeling anxious without gaming
PROBLEM GAMING
- • Unable to stop gaming
- • Gaming affects relationships
- • Financial problems from gaming
- • Gaming to escape problems
- • Physical/mental health impact
SELF-ASSESSMENT TEST
This quick self-assessment is based on the Problem Gambling Severity Index (PGSI), a standardized tool recognized by gambling regulators worldwide. Answer honestly to evaluate your gaming habits.
IN THE LAST 12 MONTHS, HOW OFTEN HAVE YOU:
1. Bet more than you could really afford to lose?
Think about whether you felt you went too far at the time
2. Needed to gamble with larger amounts to get the same excitement?
Like needing to increase bets or play higher stakes games
3. Gone back to try to win back money you lost?
Chasing losses by playing more
4. Borrowed money or sold anything to gamble?
From any source – family, credit cards, etc.
5. Felt you might have a problem with gambling?
Any doubts or concerns about your habits
6. Had health problems because of gambling (stress, anxiety)?
Including sleep loss or feeling anxious
7. Been criticized for your betting or told you have a problem?
By family, friends, or anyone else
8. Felt guilty about gambling or what happens when you gamble?
Regret or shame about gaming behavior
9. Had financial problems because of gambling?
For you or your household
SCORING:
If you answered “Sometimes” or more frequently to ANY of these questions, it may indicate a gambling problem. The more questions you answered positively, the more severe the issue may be.
If you’re concerned, call the National Problem Gambling Helpline: 1-800-522-4700
RESPONSIBLE GAMING TOOLS
SpinXCeed provides comprehensive tools to help you maintain control over your gaming habits. These features are designed following best practices recommended by responsible gaming organizations worldwide.
TIME MANAGEMENT
Session Time Limits
Set daily, weekly, or monthly time limits. Receive warnings as you approach your limit.
Reality Checks
Get periodic reminders showing how long you’ve been playing (every 30, 60, or 90 minutes).
Session History
Review your gaming activity with detailed logs of time spent playing.
ACCOUNT CONTROLS
Cooling-Off Periods
Take a break for 24 hours, 48 hours, or 7 days. Easy one-click activation.
Self-Exclusion
Block access for 30 days, 6 months, 1 year, or permanently. Irreversible during the exclusion period.
Marketing Opt-Out
Stop all promotional emails and notifications instantly.
Loss Limits
Set maximum virtual currency loss limits per session, day, or month.
Activity Dashboard
Visual reports of your gaming patterns and trends over time.
Smart Alerts
Customizable notifications for unusual gaming patterns.
HELP & SUPPORT RESOURCES
If you or someone you know needs help with gambling-related issues, professional support is available. These organizations provide free, confidential assistance:
NC
National Council on Problem Gambling
24/7 confidential helpline providing resources, referrals, and support for problem gambling.
Chat: ncpgambling.org/chat
GA
Gamblers Anonymous
Fellowship of men and women who share their experience, strength and hope to recover from gambling addiction.
Find local meetings near you
INTERNATIONAL SUPPORT
UK – GamCare
National gambling helpline
Australia – Gambling Help
24/7 support service
Canada – ConnexOntario
Problem gambling helpline
ONLINE RESOURCES & TOOLS
BeGambleAware
Free online tools, information, and support for safer gambling.Visit BeGambleAware
Gambling Therapy
Free online support and counseling in multiple languages.Visit Gambling Therapy
FOR FAMILY & FRIENDS
Problem gambling doesn’t just affect the individual – it impacts families and loved ones too. If you’re concerned about someone’s gambling habits, help is available.
RECOGNIZING THE SIGNS
- • Mood changes related to gambling
- • Secretive about online activities
- • Neglecting family time
- • Financial problems or borrowing money
- • Defensive when questioned about gambling
HOW TO HELP
- • Choose a calm moment to talk
- • Express concern without judgment
- • Offer support, not ultimatums
- • Suggest professional help resources
- • Take care of your own wellbeing
Family Support Resources:
Gam-Anon: Support groups for families affected by problem gambling
718-352-1671 | www.gam-anon.org
FINANCIAL PROTECTION MEASURES
While SpinXCeed uses only virtual currency and involves no real money, we understand that gambling problems can affect financial wellbeing. Here are resources and tools for financial protection:
GAMBLING BLOCKING SOFTWARE
Gamban
Blocks access to thousands of gambling websites and appswww.gamban.com
BetBlocker
Free software that blocks gambling sitesbetblocker.org
GamBlock
Comprehensive blocking solution for all deviceswww.gamblock.com
BANKING CONTROLS
Many banks now offer gambling transaction blocking. Contact your bank about:
- • Gambling merchant category blocking
- • Reduced daily withdrawal limits
- • Transaction alerts and controls
- • Separate accounts for bills/savings
Check with your financial institution for available options
STEPS TO GETTING HELP
1
ACKNOWLEDGE THE PROBLEM
Recognizing that gambling has become a problem is the first and most important step. It takes courage to admit you need help.
“The first step towards change is awareness. The second step is acceptance.” – Nathaniel Branden
2
REACH OUT FOR SUPPORT
Contact a helpline, speak to a trusted friend or family member, or join a support group. You don’t have to face this alone.
3
SEEK PROFESSIONAL HELP
A trained counselor or therapist can provide strategies and support for overcoming gambling addiction. Many offer specialized gambling addiction programs.
- • Cognitive Behavioral Therapy (CBT)
- • Individual or group counseling
- • Medication for underlying conditions
- • Family therapy sessions
4
BUILD A RECOVERY PLAN
Work with professionals to create a personalized recovery plan including goals, triggers to avoid, and healthy alternatives to gambling.
Short-term Goals
Daily check-ins, avoiding triggers, building new routines
Long-term Goals
Rebuilding relationships, financial recovery, new hobbies
LEGAL & REGULATORY FRAMEWORK
SpinXCeed operates in compliance with international responsible gaming standards and regulations. We adhere to guidelines set by recognized authorities:
REGULATORY COMPLIANCE
International Standards
- • ISO 26000 – Social Responsibility Guidelines
- • G4 Guidelines – Global Reporting Initiative
- • European Gaming Standards – CEN/TC 456
- • RG Check Certification – Responsible Gambling Council
Industry Associations
- • Member of NCPG (National Council on Problem Gambling)
- • Adheres to EGBA standards (European Gaming & Betting Assoc.)
- • Follows IAGR guidelines (International Association of Gaming Regulators)
- • Participates in Global Gambling Watch initiatives
KEY LEGAL REFERENCES
United States
• 31 U.S.C. 5311 et seq. – Bank Secrecy Act provisions
• State Gaming Regulations – Varies by jurisdiction
• FTC Act Section 5 – Unfair or deceptive practices
European Union
• Directive 2014/65/EU – Markets in Financial Instruments
• GDPR Article 35 – Data protection impact assessments
• Consumer Protection Cooperation Regulation – (EU) 2017/2394
United Kingdom
• Gambling Act 2005 – Section 1 (licensing objectives)
• LCCP Code 3.4 – Social responsibility provisions
• ASA CAP Code 16 – Gambling advertising standards
OUR ONGOING COMMITMENT
WHAT WE DO
- Regular training for all staff on responsible gaming practices
- Annual third-party audits of our responsible gaming measures
- Continuous improvement of player protection tools
- Support research into gambling addiction prevention
- Transparent reporting on responsible gaming metrics
OUR PROMISES
- Never target vulnerable individuals with marketing
- Always honor self-exclusion requests immediately
- Provide easy access to help resources at all times
- Maintain strict age verification processes
- Put player welfare above profit considerations
“We believe that gaming should always be enjoyable and never become a source of harm. Our commitment to responsible gaming is unwavering and central to everything we do.”
– SpinXCeed Management Team
CONTACT OUR SUPPORT TEAM
Our dedicated Responsible Gaming team is here to help. Whether you need to set limits, have questions about our tools, or need support, we’re available 24/7.
Email Support
Get help via emailresponsible@spinxceed.com
Phone Support
Speak to our team1-800-SPINXTR
All conversations are confidential and handled by trained responsible gaming specialists